Short answers to the questions we get most. Anything missing? Ask us.
What is PawsNPaddles?
A small store for people who play pickleball and love their dog. We design breed-specific pickleball gear and write plain-spoken guides to the game.
What do you sell?
Three core products per breed: a t-shirt, a sticker and a mug, each carrying that breed’s heritage paddle crest.
Which breeds can I get?
51 breeds, each with its own design drawn around that dog. Browse them all on Shop by breed.
How do I find my breed?
Open Shop by breed and pick your dog: the breed page shows that breed’s t-shirt, sticker and mug together. You can also search from the header.
How are the products made?
They are printed to order. Nothing is pre-printed and warehoused, so your item is made after you buy it.
Who fulfils orders?
We design and sell the products; our print partner Printify and its print providers manufacture and ship them. Your order is with us, so bring any problem to us.
How long does production take?
Usually about 2–7 business days before your parcel ships, then carrier time on top. These are estimates rather than guaranteed dates. See Shipping & Returns.
How much is shipping?
It depends on your address and what you order, and it is calculated and shown at checkout before you pay.
Can I return or exchange something?
Made-to-order items cannot be returned for a change of mind or for picking the wrong size or colour. Damaged, defective and misprinted items are covered — details on Shipping & Returns. If you are unsure about sizing, ask first.
My item arrived damaged. What now?
Message us with your order number and a description. We will ask for clear photos, raise the claim with the print provider, and where it qualifies arrange a reprint or refund. You usually do not need to send the item back.
Can I change or cancel an order?
Tell us as fast as you can. Before the item goes into production we can usually help; once printing has started we cannot stop it.
How do I contact support?
Use the contact form. Messages reach a monitored inbox, and including your order number gets you a faster answer.